Posts Tagged ‘product strategy’

Don’t Let a Poor Customer Experience Blow Your Big Idea

10th February
2010
written by Michael Kanazawa

 

In doing analysis for web company that provides online solutions for managing commercial and residential contractor bids and work processes, we were looking for examples of great technology integration stories. We immediately raised up the seamless integration between the iPod and iTunes as a great customer experience. It is so easy that there is no user manual needed, but this is a rare exception.  

In looking for other ideas, I was thinking about integration between Google Maps and GPS devices and searched Google for examples. (more…)

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General, Strategy, Tips